# Get live feedback from clients on a design or website

> Stop collecting feedback in long email threads. Let your client join from their browser, click through your design and point at what they mean, in one call.

Published November 5, 2026

**Short answer:** let your client join a call from their browser, share your screen with the design or website open, and let them click through it and point at what they mean. Their feedback lands in the work while you are both looking at it, instead of in an email thread that takes days.

## Why feedback by email goes wrong

"Can the button be a bit more... you know." Written feedback is vague, arrives in pieces and is easy to misread. Screenshots with arrows help, but by the third round, nobody knows which version they are talking about. And in a normal video call, the client watches while you click, so they never really try the thing they are paying for.

## How to do it with Pairio

1. **Send your client a link.** They join from their browser, with no app to install.
2. **Share your screen** with the prototype, staging site or design file open.
3. **Let them drive.** Give them control: they click through the flow themselves, type in the form, try the menu. You see where they hesitate.
4. **Let them point.** They circle what they mean with the pen. "This one" becomes clear.
5. **Change it on the spot.** Small changes, like a color or a label, you make right away and check together.
6. **Agree on the rest** before you hang up: three bullet points, read back aloud.

## Why Pairio fits this work

- **No install for the client.** They join from a browser.
- **Sharp enough for design.** Small type, spacing and colors stay readable, unlike in meeting tools that compress the shared screen.
- **Your work, your Mac.** The client works in your file or prototype; nothing needs to be exported or shared first.
- **Privacy.** Hide Mail, Messages and Slack with App Mask before you share.

## Good habits for feedback calls

- Start with the goal of the design, not with the details.
- Let the client try it before you explain it. Their first click tells you more than any opinion.
- Keep it under 30 minutes and with at most 4 people. For larger review rounds, collect feedback in writing first.

## When Pairio is not the right choice

- You want feedback from many people at different times. Use comments in your design tool or a recorded walkthrough.
- The client needs to work in the file on their own afterwards. Then share the file itself.

## Questions people ask

**Does my client need a Mac or the Pairio app?** No. They join from their browser and can still click, type and draw on your shared screen.

**Does it work with Figma, Sketch, Framer, Webflow or a staging site?** Yes. Pairio shares your whole screen, so it works with any app or website.

**Can the client mess up my file?** They work on your screen while you watch, and you can stop sharing at any moment. If in doubt, duplicate the file first.

**What does it cost?** You get 10 hours per month for free, with every feature. Pro is $15 per month for unlimited hours.